Terms and Conditions of Sale
2026/2027
Article 1 - General provisions
1.1 The School is part of the ACE Education Group. The schools of the ACE Education Group are private higher education institutions spanning five areas of expertise, with specialised programmes in sport business (AMOS), luxury hotel management (CMH), design and image (ESDAC), fashion (EIDM) and applied arts (ENAAI), from Bachelor to Master's level. ACE Education uses the European and international systems that allow the level of teaching of its programmes and qualifications to be recognised in Europe (ECTS equivalent) and internationally (CREDITS equivalent).
1.2 Contact: For any question relating to this agreement, the Student may contact the School:
By telephone:
Or by email:
Article 2 – Purpose and scope
2.1 The programmes governed by this agreement are those offered by the School, subject to available places, and may be viewed at any time on the School’s website.
2.2 The purpose of this agreement is to set out the terms and conditions applying to the Student’s enrolment on the programme they have chosen and which is delivered by the School for the 2026-2027 academic year.
The Student chooses to enrol on the following programme:
2.3 Minimum requirement for a programme or class to open: A programme, or a class within a programme, will only open if a minimum of fifteen (15) students enrol. Accordingly, this enrolment agreement may automatically be terminated if, by 31 July preceding the academic year concerned, the School has received fewer than fifteen (15) eligible enrolment applications for the programme or class concerned.
Where applicable, the School will inform the Student of the termination of this enrolment agreement and will refund in full the tuition fees they have paid within 90 days.
In that event, the School may offer the Student the opportunity to enrol on another programme offered by the School, on the fee terms applicable to that programme. The relevant contact details and practical information will be communicated to the Student in writing. The Student remains free to accept or decline this option.
2.4 The Student’s enrolment on a programme offered by the School implies the Student’s full, complete and unreserved acceptance of this agreement and constitutes acknowledgement by the Student that they have read and accepted its terms and conditions.
The failure by the School or the Student to exercise any of the rights available to them under this agreement may not be construed as a waiver of their right to rely on it.
Should any provision of this agreement be declared void or deemed unwritten, the remaining provisions will remain fully in force and will be interpreted so as to respect the original intention of the parties.
Article 3 – Admission requirements
3.1 The Student’s enrolment on the programme offered by the School requires the following criteria to be met:
For admission to the 1st year: obtaining the Baccalauréat. The Student must provide the School with proof of having obtained the qualification no later than 10 July preceding the academic year concerned.
For entry through the parallel admissions route:
Entry into the 2nd year: 60 ECTS-equivalent credits.
Entry into the 3rd year: 120 ECTS-equivalent credits.
Entry into the 4th year: 180 ECTS-equivalent credits.
Entry into the 5th year: 240 ECTS-equivalent credits.
It is specified that the level of study previously obtained must be directly related to the programme applied for by the Student.
The Student must provide the School with proof of having obtained the required “credits”, or proof of having obtained the required diploma or qualification (including but not limited to a BTS, DUT, Licence or any other equivalent qualification), no later than 10 July preceding the academic year concerned.
For students holding a qualification obtained abroad: Any Student holding a qualification awarded by a foreign institution must provide an ENIC-NARIC statement of comparability, confirming that their level of education meets the entry requirements for access to a certification listed in the RNCP, whatever the certification concerned, no later than 15 December of the academic year concerned.
Where a Student joins a programme year that does not directly lead to certification (an academic year preceding the final certification year), the Student undertakes to begin the ENIC-NARIC statement application process as soon as they are admitted to the School. Providing this statement is an essential precondition for any subsequent enrolment on an RNCP certification year and must be submitted at the time of administrative enrolment for that year.
If the ENIC-NARIC statement is not submitted within the required time, or if the level recognised by that statement is below the entry requirements for access to a certification listed in the RNCP:
The Student may under no circumstances be entered for a State-recognised RNCP certification, and the School may not be held liable for this;
The Student may not enter into a work-study contract until the ENIC-NARIC statement has been provided and validated, and will remain enrolled in full-time study by default;
Even if the statement is provided at a later date, access to the work-study programme may not be possible if the deadline for signing the contract or the academic timetable does not allow it.
The Student expressly acknowledges and accepts:
That they may continue their studies at the School in full-time study, subject to the applicable academic conditions;
That they may obtain, where applicable, the ECTS credits and the institutional diploma awarded by the School;
That they definitively and irrevocably waive any entry for the RNCP certification, with no possibility of appeal, compensation or refund in this respect;
That the absence of the ENIC-NARIC statement, or an insufficient level shown by it, may limit their access to the work-study programme, without the School being held liable.
Bridging course for the Student: the School may require the Student to complete a bridging course in order to take the chosen programme, in accordance with the provisions of Article 5 below. This bridging course may be delivered on campus or remotely, depending on the programme chosen.
For students of foreign nationality wishing to study in France: The Student must provide the School with any document proving their authorisation to take the chosen programme on French territory for the whole duration of the academic year concerned.
In particular, the Student must provide the School with:
At the admission interview/entrance examination: a valid passport.
No later than the day before the start of the academic year: a long-stay visa, a residence permit bearing the words “étudiant” (student) or any other equivalent document authorising the Student to take the chosen programme for a period at least equal to that of the academic year concerned.
These requirements arise in particular from the provisions of the French Code on the Entry and Residence of Foreign Nationals and the Right of Asylum (CESEDA - Articles L. 312-2, L. 412-3, L. 422-1 and L. 422-2) and comply with interministerial circular no. 2002-214 of 15 October 2002 on the conditions for enrolling foreign students in higher education, which states that a student entering France on a tourist visa runs the risk of being refused a residence permit and finding themselves in an irregular situation before completing their studies.
The School therefore reminds the Student that a valid administrative status is essential in order to continue the chosen programme. Consequently, temporary or precarious residence permits or authorisations whose period of validity is shorter than the academic year may not be regarded as equivalent documents within the meaning of this article. Accordingly, asylum application certificates, even valid ones, are not regarded as documents establishing a right of residence covering the entire academic year and do not allow enrolment on the programme, unless their period of validity expressly covers that period.
If a document meeting the above requirements is not produced, the School reserves the right to refuse enrolment or to cancel admission, without incurring any liability.
Article 4 – Duration
4.1 The Student’s enrolment on the programme they have chosen is valid only for the duration of that programme as indicated by the School, whether in the official calendar, in an information letter or in any other document sent to the Student. This agreement will therefore end automatically on the scheduled end date of that programme, without prejudice to any obligations still owed by the Student. By way of example, if the Student enrols on a programme whose end date is set at 15 June 2027, this agreement will end automatically on that date.
Neither the School nor the Student has any right to re-enrolment, and each party remains free to enter or not to enter into a new enrolment agreement at the end of each academic year.
4.2 It is nevertheless specified that obtaining the qualification associated with the chosen programme requires completing – as a minimum and provided that the Student progresses to the next year at the end of each academic year:
Three (3) years of study for a Bachelor;
Two (2) years of study for a Master’s.
4.3 The School reserves the right to change, from one academic year to the next, the content of its teaching, the module titles and the professions and skills targeted by each programme it offers, in particular in order to ensure that the programme keeps pace with market developments and academic requirements, in the Student’s interest. The Student will nevertheless receive a presentation of the programme for the coming academic year before enrolling for the academic year concerned.
Article 5 – Early termination
5.1 Right of withdrawal: The Student has a right of withdrawal under the conditions set out in Article L. 221-18 et seq. of the French Consumer Code - without having to give any reason or pay a penalty. The withdrawal period expires fourteen (14) calendar days from the day after the date on which this agreement is concluded. This period includes Saturdays, Sundays and public holidays.
To exercise the right of withdrawal, the Student may complete the withdrawal form available via the following link: Withdrawal form - Qualtrics Survey | Qualtrics Experience Management or, at the Student’s choice, send the School any other document unambiguously expressing such an intention to withdraw. If the Student withdraws within the time limits and in the manner set out above, the School will have fourteen (14) days from the date on which it is informed of the Student’s decision to withdraw to refund the tuition fees paid, where applicable, under this enrolment agreement.
5.2 Failure of the Baccalauréat. The Student must provide, no later than 10 July preceding the academic year concerned, official proof of having passed the Baccalauréat. If this proof is not produced within the time allowed, and as the admission requirements set by the School will not have been met, the enrolment will be deemed null and void, and the School may not be held liable. In that case, all sums received will be refunded (with the exception of two hundred euros (200) in administrative fees and the entrance examination or admission interview fees, which remain non-refundable for applicants from countries outside the European Union).
5.3 Failure of an examination. The Student must provide, no later than 10 July preceding the academic year concerned, official proof of having obtained the required diploma or qualification (including but not limited to a BTS, DUT, Licence or any other equivalent qualification). If this proof is not produced within the time allowed, and as the admission requirements set by the School will not have been met, the enrolment will be deemed null and void, and the School may not be held liable. In that case, all sums received will be refunded (with the exception of two hundred euros (200) in administrative fees and the entrance examination or admission interview fees, which remain non-refundable for applicants from countries outside the European Union).
5.4 Admission to a public institution: For the ESDAC and ENAAI schools, any student admitted to a public institution via the Parcoursup or MonMaster platform, for a programme identical to the one chosen and of an equivalent level, may request a full refund of the fees paid. This request must be accompanied by official supporting evidence and sent by registered post with acknowledgement of receipt before 31 August 2026. After that date, fees corresponding to thirty-five per cent (35%) of the total programme fees will remain payable to the School.
5.5 Failure to obtain a long-stay visa / residence permit bearing the words “étudiant” covering the whole of the programme period: Any student of foreign nationality must provide, no later than the day before the start of the programme, a long-stay visa / residence permit bearing the words “étudiant” covering the whole of the programme period. If this proof is not produced within the time allowed, and as the admission requirements set by the School will not have been met, the enrolment will be deemed null and void, and the School may not be held liable. In that case, all sums received will be refunded (with the exception of two hundred euros (200) in administrative fees and the entrance examination or admission interview fees, which remain non-refundable for applicants from countries outside the European Union).
5.6 Withdrawal by the Student before the start of the programme: Withdrawal means the Student voluntarily pulling out before the official start date of the programme they have chosen under this agreement. To be taken into account, withdrawal must be notified to the School in writing before that start date. In that case, the Student will be liable to pay the School a penalty of:
Twenty-five per cent (25%) of the total tuition fees for the chosen programme for any withdrawal request received before 1 August 2026 – or, for programmes with a delayed intake, if the withdrawal request is received at least two (2) months before the start of the programme.
Thirty-five per cent (35%) of the total tuition fees for the chosen programme for any cancellation request received between 1 August 2026 and the day before the start of the academic year or, for programmes with a delayed intake, if the withdrawal request is received less than two (2) months before the start of the programme.
These percentages apply to the total programme enrolment fees (including seminars and options) – any other fees, and in particular the student union (BDE) membership fee where paid, remain non-refundable.
Please note that for distance-learning programmes (FOAD / e-learning), the Student no longer has a right of withdrawal once they have logged in to the School’s platform for the first time.
5.7 Dropping out by the Student after the start of the programme: Dropping out means the Student’s decision to end their programme after classes have actually started. To be taken into account, a decision to drop out must be notified to the School in writing. In that case, the Student will be liable to pay the School a penalty of:
Fifty per cent (50%) of the total fees incurred for any notice of dropping out received between the start of the academic year and 31 December 2026; up to four (4) months after the start of the programme or for programmes with a delayed intake, if the notice of dropping out is received up to four (4) months after the start of the programme.
One hundred per cent (100%) of the total fees incurred for any notice of dropping out received after 1 January 2027 and until the end of the academic year or for programmes with a delayed intake, if the notice of dropping out is received up to four (4) months after the start of the programme.
These percentages apply to the total programme enrolment fees (including seminars and options) – any other fees, and in particular the student union (BDE) membership fee where paid, remain non-refundable.
5.8 Termination by the Student: The Student may request termination of their enrolment only where it becomes permanently impossible to continue the chosen programme for the academic year concerned, as a result of a compelling reason or of an unforeseeable event beyond their control and independent of their will, and only if that event occurs after the start of the programme. Compelling reasons include, provided they arise after the start of the programme, serious illness, an accident or hospitalisation lasting more than one (1) month, duly evidenced by a medical certificate issued by a specialist.
The termination request must be notified to the School in writing, together with the necessary supporting evidence, and will take effect from the date on which the Student sends the School a registered letter with acknowledgement of receipt. The tuition fees actually paid will then be refunded to the Student on a pro rata basis for the remaining programme time, from the effective date of termination.
The School may contest such early termination of this enrolment agreement if it considers that the evidence provided by the Student does not establish the existence of an event entitling the Student to terminate this agreement early.
5.9 Termination by the School for events beyond its control : The School may automatically terminate this enrolment agreement in all the cases provided for in this agreement, and also where an event beyond its control occurs that could not reasonably have been foreseen when this enrolment agreement was concluded, whose effects cannot be avoided by appropriate measures and which prevents it from delivering the programme chosen by the Student. Termination will take effect from the date on which the School sends the Student an email notification stating its intention to rely on this clause.
5.10 Termination by the School for incompatible behaviour by the Student: Termination occurs before the start of the programme. The School may automatically terminate this enrolment agreement where the Student behaves in a manner incompatible with the smooth running of the School, the safety of people and property, or basic rules of respect and civility. This includes, but is not limited to, any inappropriate, aggressive, threatening or defamatory behaviour, or behaviour damaging the image, reputation or interests of the School, including where such acts are committed outside programme hours or outside time spent on the premises, provided they have a direct or indirect connection with the School, its members, its partners or its activities. It also includes any conduct disrupting the academic or administrative organisation of the School, as well as any harm caused to its staff, trainers, students or representatives. Termination will take effect from the date on which the School sends the Student an email notification stating its intention to rely on this clause, and the Student may not claim to remain enrolled or to be entered for a certification. The Student is not entitled to any refund of programme fees; the sums received remain payable.
5.11 Permanent exclusion of the Student : Exclusion occurs after the start of the programme. The School reserves the right to permanently exclude the Student in the event of a serious or repeated breach of the obligations set out in the internal or academic regulations or in the enrolment agreement, in particular for:
Disciplinary reasons;
Poor attendance;
A clear lack of work;
Or any behaviour contrary to the School’s values and rules.
Permanent exclusion may only take place following disciplinary proceedings conducted by the School, even in the absence of any response from the Student. If excluded, the Student may not claim any refund of programme fees, nor re-enrolment in a higher year, at any of the schools of the ACE Education Group. Where exclusion is imposed before the programme fees have been paid in full, the Student remains liable for the full agreed fees. The Student is not entitled to any refund of programme fees.
Article 6– Registration for a professional certification
6.1 Some programmes require the Student to register for a professional certification listed in the French National Register of Professional Certifications (RNCP) and recognised by the State.
6.2 In order to meet all the academic and regulatory requirements specific to the certification for which the Student is registered, the Student must in particular validate all the skill blocks making up the qualification or diploma being prepared. Accordingly, the Student undertakes to take part in the various assessments provided for (written submissions, oral presentations, professional simulations, final examinations, etc.) in accordance with the arrangements set out in the certification framework and in the School’s internal or academic regulations.
6.3 If the Student switches to a work-study programme under the conditions set out in this agreement, the School, acting here as an apprentice training centre (CFA), may only draw up a work-study contract provided that the professional certification concerned is active and valid at the time the Student and the host company enter into the contract.
Article 7 – Enrolment on a work-study programme
7.1. Some programmes are available as “full-time” and “work-study” pathways. In that case, the Student may choose to:
- Enrol on this programme directly as a “work-study” pathway.
- Enrol on this programme as a “full-time” pathway and then apply to switch to the “work-study” pathway during the programme, under the conditions set out in this article. It is specified that this request to change pathway must be made within the time limit set and communicated by the School, which may vary and may be less than three months.
- Enrol on this programme as a “work-study” pathway and then apply to switch to the “full-time” pathway during the programme, under the conditions set out in this article.
7.2 A Student who enrols on the “work-study” pathway, or who wishes to switch to the “work-study” pathway during the programme, must provide the School, when enrolling or when requesting the switch to the “work-study” pathway, with:
- A job offer letter issued by a host company; or, where applicable
- The completed information form required by the School, evidencing the progress of their search;
- A work-study contract concluded with a host company.
It is specified that the work-study period must be directly related to the programme the Student is taking and must be approved by the School. If these conditions are not met, whether due to the Student or to the host company, the School reserves the right to refuse final enrolment or to terminate the enrolment.
Where a Student enrolled on the “full-time” pathway asks to switch to the “work-study” pathway during the programme, the School remains free to accept or refuse the request. If the School agrees to move the Student to the “work-study” pathway, it will refund the tuition fees the Student has paid corresponding to the part of the programme they will complete on a work-study basis.
It is expressly specified that, where a Student switches from the “work-study” pathway to the “full-time” pathway, certain optional modules or seminars offered as part of the “full-time” programme may not be available in “work-study” format, owing to the academic and organisational constraints specific to that format. Where applicable, the School will inform the Student.
7.3 The Student remains solely responsible for taking and following up the steps required to study on the “work-study” pathway, in particular as regards concluding a work-study contract with a host company and obtaining the related funding.
The School may under no circumstances be held liable for any refusal, delay or administrative failure attributable to the host company, the OPCO, or any third party involved in the contracting or funding process for the programme on the “work-study” pathway.
7.4 During the programme, a Student enrolled on the “work-study” pathway may request a switch to the “full-time” pathway, in particular if they are unable to conclude a work-study contract with a host company within the time limits mentioned above, or if the work-study contract ends during the programme. Where applicable, the School is free to accept or refuse to take the Student onto the “full-time” pathway, depending in particular on the places available.
If the parties agree to move the Student to the “full-time” pathway, this change of pathway will be made subject to the signature by the parties of an addendum under which the Student expressly waives continuing their programme on the “work-study” pathway, certifies that they are not bound by a work-study contract in force with a host company and undertakes to pay the programme fees corresponding to the part of the programme they will complete on the “full-time” pathway.
7.5 A Student authorised to enrol on the “work-study” pathway but who does not, at the date of their admission and before the start of the programme, have a work-study contract with a host company may benefit from a company-search support scheme set up by the School. Under this scheme, the School supports the Student in their search for a work-study contract, without that support constituting any guarantee of obtaining a contract. Between mid-May and mid-June 2026, the School assesses the steps taken by the Student in their search for a work-study placement, on the basis of objective and verifiable evidence. The results of this assessment determine access to the “SAS Apprenti sans entreprise” scheme. A Student who does not meet the required conditions will not be offered a place on the SAS Alternance scheme.
Under the SAS Alternance scheme, from the actual start of the programme, the Student has three (3) months to provide evidence that they have concluded a work-study contract with a host company and that the relevant OPCO has approved the funding of their programme.
If the Student’s situation is not regularised within that time, the School may, as far as it is able, offer the Student the opportunity to continue their programme on the “full-time” pathway. If this is not accepted or not feasible, the enrolment agreement will be terminated automatically, without compensation, and the School may not be held liable for the failure to conclude a work-study contract.
7.6 The School reminds any Student who is a so-called “newly arrived” foreign student from outside the European Economic Area that, in accordance with the regulations in force, they must first complete one year of full-time study on French territory before they can conclude a work-study contract. Signing a work-study contract is also subject to obtaining a work permit, issued by the Ministry of the Interior, which depends on the Student’s personal administrative situation. It is for the Student to ensure, before entering into any contractual commitment, that they comply with the legal and regulatory provisions in force. The School may not be held liable if a work permit is refused or if it is impossible to conclude a work-study contract owing to the Student’s administrative situation.
7.7 Additional fees: On a work-study programme, tuition is free of charge for the Student. Within such a programme, the Student may nevertheless choose to take optional modules or seminars. Where applicable, the Student will be required to pay the corresponding fees to the School - if these are not covered by their host company or any other third party.
7.8 If the work-study contract is terminated, for whatever reason (termination by the company, by the Student or by mutual agreement), the Student undertakes to inform the School immediately in writing and to send their termination form or any other official supporting document issued by the company or the relevant OPCO.
7.9 If an apprenticeship contract is terminated, and in accordance with Article L.6222-18 of the French Labour Code, the Student may have their programme funded by the OPCO for a maximum of six (6) months from the date of termination, provided they meet the legal conditions in force.
7.10 If a professionalisation contract is terminated, the funding of the Student’s programme by the OPCO is suspended on the effective date of termination.
7.11 A Student who enrols on a work-study programme at the School undertakes to follow a programme in which completing the work-study contract is an integral part of the academic framework. Consequently, administrative enrolment on the programme alone does not validate the professional placement period in a company set out in the framework, which must be completed in accordance with the School’s academic requirements.
It is specified that academic validation of the period spent in a company is entirely independent of any funding by the OPCO or any other body. Accordingly, the temporary continuation of funding by the company or the OPCO, where a work-study contract is terminated, in no way constitutes academic validation and does not release the Student from their obligations regarding completion of the professional placement period in a company set out in the framework.
If the apprenticeship contract is terminated and the Student continues the programme on a work-study basis, in order to validate the teaching unit associated with the professional placement the Student must conclude a new work-study contract within the time limit set by the School, regardless of any funding. Failing this, the Student will not be able to continue the programme and will be unable to validate the prerequisites required to obtain the professional certification.
If the work-study contract is terminated and the Student continues the programme on a full-time basis, in order to validate the teaching unit associated with the professional placement the Student must complete a new professional placement period in a company, in accordance with the assessment methods defined for the full-time programme. Failing this, the Student will be unable to validate the prerequisites required to obtain the professional certification.
Article 8 - International programmes – partner universities – compulsory international mobility.
8.1 Some schools of the ACE Education Group offer programmes abroad at partner universities for all or part of the academic year concerned. The list of destinations and campuses may change from one academic year to the next, which the Student expressly acknowledges and accepts.
8.2 A Student admitted through the parallel admissions route who applies for a mobility period at a partner university has no priority in the allocation of programmes and available places, which are allocated according to the availability remaining on the day of their final enrolment. Consequently, the Student will, where applicable, only be offered the programmes and destinations still available on that date.
8.3 Opening of an international programme: An international programme will only open if there is a minimum of fifteen (15) students per campus, entity and option. Accordingly, this enrolment agreement may automatically be terminated if, by 31 July preceding the academic year concerned, the School has received fewer than fifteen (15) eligible enrolment applications for the international programme and option chosen by the Student.
Where applicable, the School will inform the Student of the termination of this enrolment agreement and will refund the tuition fees they have paid within 90 days.
In that event, the School may offer the Student the opportunity to enrol on another programme or course offered by the School, on the fee terms applicable to that programme. The relevant contact details and practical information will be communicated to the Student in writing. The Student remains free to accept or decline this option.
8.4 Eligibility criteria for an international programme: If the Student enrols on an international programme, the Student must:
Provide the School no later than one (1) month before the start date of the programme with an identity document meeting the requirements of the host country and valid for the whole duration of the academic year concerned.
Provide the School, no later than one (1) month before the start date of the programme, with proof of civil liability and health insurance covering, in particular, medical expenses, repatriation, hospitalisation, emergencies and legal assistance, for the whole duration of the academic year concerned.
Provide the School, no later than one (1) month before the start date of the programme, with a valid official certificate, less than two (2) years old, proving their command of the foreign language at the level required by the host institution for the chosen programme.
Complete all additional formalities and hold all documents required by the host institution or host country within the deadlines they set and under the applicable local regulations.
8.5 Documents required at a partner university : Depending on the country and the partner university, the following documents may be required:
Completed application form and full academic file, including previous transcripts and/or the required qualification, in English or accompanied by a sworn translation;
Cover letter and CV written in English;
Valid official language certificate (TOEFL, IELTS or equivalent), where required by the partner university, with the minimum score required;
Passport valid at the time of enrolment at the partner university;
Visa or residence permit valid for the duration of the mobility period, where required;
Compulsory international health insurance, including, where applicable, repatriation cover, in accordance with the requirements of the host country and the partner university.
As requirements may vary depending on the destination, students are advised to read carefully the information provided for their host country
It is expressly specified that all administrative formalities must be started at least six (6) months before the departure date for mobility outside the European Union and four (4) months for mobility within Europe
The Student remains solely responsible for obtaining these documents. Failure to meet the deadlines communicated may make the mobility period impossible, without the School incurring any liability. Where the formalities were started within the required time but the competent authorities refuse the documents, the School may, as far as possible, offer a place on a programme in France.
Should the Student fail to meet any of these requirements (at enrolment or during the programme), this enrolment agreement will be terminated automatically.
8.6 Where an international mobility period at a Group campus is a compulsory part of the programme taken by the Student, the Student irrevocably undertakes to complete it in accordance with the arrangements, timetable and destination determined by the School. The mobility destination is determined solely by the School, on the basis of academic, administrative and host-campus capacity criteria. Any mobility preferences expressed by the Student are indicative only and in no way constitute a contractual commitment on the part of the School.
Actually completing the mobility period at the destination assigned by the School is an essential and decisive condition for validating the academic year.
Consequently, any refusal, abandonment or failure to complete the compulsory mobility period, for whatever reason, with the sole exception of a visa not being granted by the competent authorities, will make it impossible for the Student to validate the academic year concerned.
It is expressly agreed that personal, financial or logistical reasons, including in particular the cost of the mobility period, transport, accommodation, subsistence or living costs on site, do not constitute legitimate grounds for refusing, postponing or failing to complete the compulsory mobility period.
8.7 For any international mobility period undertaken by the Student, and unless expressly agreed otherwise in writing, all costs relating to that mobility period are borne solely by the Student. The Student therefore bears, among others:
International and local transport costs, including outward and return journeys and local travel;
Accommodation and everyday living costs at the mobility location, including in particular utility charges, meals and personal expenses;
The costs of taking out health insurance and repatriation insurance, as well as any additional insurance required by the partner university and/or by the competent authorities of the host country;
The costs relating to the administrative formalities required to obtain visas, residence permits or equivalent authorisations, together with all costs relating to those formalities;
The costs of sitting examinations or language tests, in particular English tests, where these are required by the partner university;
The administrative fees, enrolment fees, application fees or any other similar charge that the partner university may require;
The bank charges, exchange fees and international transfer fees, where applicable;
Any other fee, cost or expense required by the partner university, the local authorities or any competent authority that is necessary for the international mobility period to take place.
8.8 Study seminars: Some international programmes include compulsory study seminars. Whether a study seminar goes ahead is nevertheless dependent on factors beyond the School’s control, in particular the public health situation. If the study seminar is changed (content, destination, duration, etc.) or cancelled by the School, the Student will be offered an alternative programme so that they can validate the skills and “credits” associated with the seminar.
Article 9 – Optional seminars
9.1 Optional seminars : Some schools of the ACE Education Group offer optional seminars to bring an international dimension to their programmes. Optional seminars are subject to registration and withdrawal deadlines, which are communicated to the Student in advance. These dates may be changed at a later stage. If the withdrawal deadlines set are not met, the sums committed by the Student remain payable in full, with no possibility of a refund, except on legitimate and compelling grounds or in cases of force majeure. The School reserves the right to close registrations at any time once the maximum number of participants has been reached.
Registration and withdrawal deadlines for ENAAI seminars.
Programme | Destination | Registration deadline | Withdrawal deadline |
Bachelor Year 1 | Valencia | 13 September 2026 | 20 October 2026 |
Bachelor Year 2 | Valencia | 30 November 2026 | 31 October 2026 |
Bachelor Year 3 | London | As per the partner’s arrangements | As per the partner’s arrangements |
For any Student on a work-study contract, participation in the seminar depends on written agreement from their employer, in the form of paid or unpaid leave. All travel costs remain payable by the Student, unless funded by the employer or a third party. If the company refuses after the withdrawal deadline, the sums committed remain payable.
9.2 Minimum numbers: Seminars will only go ahead if a minimum of fifteen (15) students are registered across all campuses of the same entity, if the public health situation is favourable and if the seminar is relevant to an academic programme. If the trip is cancelled by the School, all seminar fees will be refunded within a maximum of 90 days from the notice of cancellation.
9.3 Seminar description: For the optional seminars offered, classes, activities, cultural visits, accommodation and AVA insurance are included in the current price. The Student must also budget for: the return journey to the seminar location, local travel costs, meals and transport to and from the accommodation.
9.4 Documents to be provided: A Student who registers to take part in an optional seminar undertakes to provide the following documents within the deadlines set by the School:
Passport or national identity card meeting the requirements of the host country.
Where the legislation of the host country requires it, a valid visa or any official document allowing entry to and stay in the country.
A travel insurance certificate covering at least: medical expenses, medical repatriation and civil liability abroad.
A medical or vaccination certificate if required by the host country or by the School.
Parental authorisation (for students who are minors) signed by their legal representative, together with a copy of their identity document.
The Student is solely responsible for the compliance and validity of the documents provided. Failure by the Student to provide any of these documents within the time allowed will not give rise to a refund.
Article 10 – Compulsory academic specialisations and optional modules
10.1 Compulsory options, specialisations and professional expertise areas. The School may offer compulsory options, specialisations and professional expertise areas. Whether they open depends on academic, organisational and financial conditions being met so that the programme can run in line with quality requirements and the intended learning outcomes. Where these conditions are not met, in particular because of insufficient registrations or organisational constraints, the School reserves the right:
To open only the option, specialisation or professional expertise area with the highest number of registrations;
And/or to group several options, specialisations or professional expertise areas within a shared or pooled academic project, provided that this arrangement ensures the coherence of the teaching and the acquisition of the intended skills.
These academic adjustments will not affect the quality of the teaching delivered.
10.2 Optional options, specialisations and professional expertise areas. The School may offer optional modules. Whether they open depends on academic, organisational and financial conditions being met so that the programme can run in line with quality requirements and the intended learning outcomes. Where these conditions are not met, in particular because of insufficient registrations or organisational constraints, the School reserves the right, where this is academically and practically possible, to offer the Student an alternative solution, in particular via a learning platform or any other equivalent tool. If no alternative solution is possible, the School will have to cancel, and all the fees paid will be refunded to the Student within a maximum of 90 days from the notice of cancellation.
Article 11 - CVEC and student associations
11.1 Not all schools of the ACE Education Group are eligible for State grant applications.
11.2 The Student undertakes to pay the CVEC under the conditions laid down by the regulations in force. If they are liable for the CVEC, the Student undertakes to send the School proof of payment of the CVEC no later than before the start of the programme they have chosen. Where applicable, the CVEC is paid directly online to the CROUS on the messervices.etudiant.gouv.fr website, which issues a certificate both for students who are liable and for those who are exempt.
11.3 A Student who is not compliant with the CVEC requirement may not continue their studies at the School. Such a failure will result in the automatic termination of this enrolment agreement.
11.4 An annual membership fee of thirty (30) euros may be offered to the Student (payment by cheque) in order to support the activities of the Student Union (BDE). It helps to fund the activities, events and services that drive student and sports life on campus. The funds are managed directly and independently by the BDE.
Article 12 – Changes
12.1 The Student acknowledges being aware that the content of the teaching and the arrangements under which the programme is delivered may change during the programme. The School may make such changes for the following reasons:
External circumstances, in particular relating to public health, security, etc.
Organisational requirements that were unforeseeable at the date this enrolment agreement was concluded, in particular where it is materially impossible to teach Students on campus.
Changes to the applicable regulations relating to the certification and to developments in the professions concerned.
12.2 For programmes delivered mainly on campus, it is expressly agreed that the proportion of teaching delivered remotely, in particular via learning platforms, online systems or any other equivalent digital tool, may not exceed twenty-five per cent (25%) of the total teaching hours of the programme, excluding classes delivered synchronously.
Article 13 – Fees - Payment terms – Handling of unpaid amounts
13.1 Fees: The tuition fees applicable for the current academic year can be viewed on the websites of the ACE Education Group schools. These prices exclude promotional offers, options, seminars or bridging modules, and may change at each academic intake.
If the Student has entered into a pre-enrolment agreement with the School, the booking fees paid by the Student to the School under that agreement will be deducted from the enrolment fees for the programme chosen under this agreement.
13.2 Payment terms: The price of the programme is payable in accordance with the payment schedule agreed (payment in one or several instalments) between the Student and the School, as specified when they enrol. Where payment is made in instalments, a deposit against the total programme price is payable when this enrolment agreement is signed.
13.3 Handling of unpaid amounts: Late payment or non-payment constitutes a breach of contractual obligations and the Student will then be regarded as being in default. In that case, the School may start a mediation procedure in order to seek an amicable solution and enable the situation to be regularised. All measures relating to late payment or non-payment will be communicated to the Student by email.
Notwithstanding the above, if tuition fees are not paid by the agreed due dates, and after a formal notice has been sent and has remained without effect for five (5) days, the School reserves the right to:
Temporarily suspend the Student’s access to classes, examinations, platforms and any academic service until the situation is regularised.
Permanently exclude the Student, terminating this enrolment agreement, without prejudice to any recovery action taken.
These measures are intended to ensure the smooth running of the School and do not release the Student from their financial obligations.
Article 14 - Liability - internal and academic regulations
14.1 Enrolment on any programme means that the Student undertakes to comply with the internal regulations and the academic regulations in force on the School’s premises. These regulations will be provided to the Student no later than the first day of their programme
14.2 These regulations may be amended during the year, and the Student undertakes to read and comply with such amendments.
14.3 The internal regulations may be consulted at any time on the websites of the ACE Education Group schools.
14.4 A Student on a work-study programme also undertakes to comply with all the obligations set out in their employment contract, in particular as regards attendance and diligence both in the company and at the School.
Article 15 – Communications with the Student
15.1 All communications relating to the Student’s programme take place directly between the School and the Student, except where the Student has given explicit authorisation or where a legal exemption applies. The Student is solely responsible for managing and following up the information sent by the School, whether communicated by post, email or any other means approved by the School.
15.2 The School may under no circumstances be held liable for any lack of communication, misunderstanding or dispute between the Student and their parents or the funder of the programme. It is for the Student to share, at their discretion, the information received with them.
15.3 Where the Student is a minor, the School will also communicate with their legal representative until the Student reaches the age of majority.
Article 16 – Personal data protection
16.1 The School undertakes to comply with all the obligations laid down by the legislation applicable to personal data protection. For the purposes of managing the contractual relationship between the parties, the School processes the personal data of the Student and, more generally, of its contacts, as data controller within the meaning of the legislation applicable to personal data protection, for the duration of this agreement. This processing is necessary for the proper performance of this agreement and concerns only identification data (in particular surname, first name, date of birth, identity document details, nationality, postal address, email address, telephone number) of those contacts.
16.2 The School’s staff, its audit services (in particular its statutory auditor) and its subcontractors may have access to the Student’s personal data collected. This processing may give rise to the exercise, by the School’s contacts and in particular the student, of their rights under the legislation applicable to personal data protection.
Article 17 – Governing law - competent courts - mediation
17.1 This agreement is governed by and subject to French law.
17.2 The parties declare that exclusive jurisdiction is given to the competent French courts for all disputes, claims or difficulties of any nature relating to this agreement, concerning in particular its formation, conclusion, validity, interpretation, performance, non-performance, ending, termination or rescission. This clause applies even in the case of summary proceedings, multiple defendants or incidental or warranty claims.
17.3 The Student may also, free of charge, refer the matter to a consumer ombudsman with a view to resolving amicably any dispute with the School, under the conditions set out in Articles L. 611-1 et seq. of the French Consumer Code. For this purpose the Student may contact the e-commerce Ombudsman Service of FEVAD (Fédération du e-commerce et de la vente à distance), whose contact details are as follows:
FEVAD Consumer Ombudsman
BP 20015 - 75362 PARIS CEDEX 8
mediateurduecommerce@fevad.com
Tel: 01.42.56.38.86